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About Us

For Patients

About Us

For Patients

Enhanced Access

We offer enhanced access to GP services through our Primary Care Network (PCN). This includes appointments outside of our usual opening hours (e.g. late evening, early morning and Saturday appointments), and additional routine services such a blood tests and cervical screenings.

Enhanced Access appointments may be at our surgery or at another local surgery.

You can find out more about your local PCN on our Other NHS Services page.

Learn more

Catchment area If you live in or near our catchment area shown below, we'd love for you to join our practice.

Who is this for? Enhanced access appointments are available to all of our patients!

What to expect Enhanced access appointments are just like our regular appointments. You’ll be notified where to attend your appointment if it isn’t at your usual surgery.

How can I book? You can book an appointment by calling the practice. If you need an appointment outside of our usual opening hours or are booking a routine appointment, you may be offered an enhanced access appointment.

Covered by NHS? Yes, this is a free service provided by PCNs and covered by the NHS.

Contact Details

Location

10 Maddock Way

London, SE17 3NH

Opening Hours

Monday - Friday, 8am - 6:30pm

Closed Sundays & Bank Holidays

020 3827 5888 (our preferred contact method)

Map, directions & public transport

10 Maddock Way, London, SE17 3NH

Rail: Elephant & Castle Station and Kennington Station 15 minutes walk

Bus: P5, 12, 176, 171, 68, 468, and 148 10 minutes walk

Car: Street parking by permit only

Plan your trip on Citymapper

Accessibility

Disabled parking
Disabled toilet
Induction loop
Step free access
Wheelchair access

PLTs

Occasionally, the practice will close for half a day to ensure all staff receive the appropriate training to perform their jobs well. When these sessions are planned, we will notify patients well in advance. Notice of the closure will be advertised in the practice and on Google Maps.

Enhanced Access

We now offer late evening, early morning and Saturday appointments through the Enhanced Access service run by your PCN. If you need an appointment outside of our usual opening hours, you may be offered an appointment at another surgery within your local PCN.

Holiday Opening Hours

We are closed on bank holidays. Should you need medical attention when we’re closed, we have more information on our Other NHS Services page about where you can find help. You can see when we’re closed for bank holidays and other periodic closures on our Google Maps.

Opening Hours
Monday	8am - 6:30pm
Tuesday	8am - 6:30pm
Wednesday	8am - 6:30pm
Thursday	8am - 6:30pm
Friday	8am - 6:30pm
Saturday	Closed
Sunday	Closed

020 3827 5888 (our preferred contact method)

souccg.penrosesurgery@nhs.net

Feedback & Complaints

I need to order a prescription You can order repeat prescriptions via Patient Access or the NHS App. To sign up today, see our Online Services & The NHS App page. Alternatively, you can fill out this form.

I need a sick note You can request a sick note by completing this form.

I need a GP letter or medical report You can request a GP letter or medical report by completing this form.

I'm chasing up a result or referral If you're registered, you can view your results and referrals using Patient Access or the NHS App. Alternatively, you can fill out this form.

Prescriptions If you're filling in this form on behalf of another person, please use their details, not your own.

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I need a sick note If you're filling in this form on behalf of another person, please use their details, not your own.

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If you've been unwell for 7 days or less, we cannot issue a fit note. Please fill in the online self-certification form instead.

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I need a sick note or a letter / report Is your request for a note related to coronavirus?

Please go to the NHS 111 site to process your query. Please note GPs do not provide face-covering exemption lettering,. You can obtain exemption notes from here.

I need a sick note or a letter / report Have you been sick for more than 7 days?

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If you've been unwell for 7 days or less, we cannot issue a fit note. Please fill in the online self-certification form instead.

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If you have been off work for < 28 days you can self-certify i.e. you do not need a GP sick note. To learn more here

I need a letter / report If you are filling in the form below for someone else, please use their details instead.

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E.g. a form to be filled in or a signed consent form. You can drag and drop files here or click to upload.

I need a GP letter or medical report If you're filling in this form on behalf of another person, please use their details, not your own.

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First Name

Last Name

Date of Birth

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Reason for Letter or Medical Report

What do you want us to cover in the report?

Attach relevant documents

E.g. a form to be filled in or a signed consent form. You can drag and drop files here or click to upload.

Results / Referral If you're filling in this form on behalf of another person, please use their details, not your own.

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First Name

Last Name

Date of Birth

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